![]() Once setup we can actively configure, provision, monitor and troubleshoot your device remotely including upgrading firmware and changing settings if necessary. Contact us and supply the MAC Address and Serial Number along with the Irish VoIP account you wish to have provisioned to the device.Get the MAC address and Serial Number of your device (available on the underside of the unit).See here for details if having issues upgrading to latest firmware.Press Apply at the bottom of the page to save your new settings. Upgrade your device to the latest firmware (at least equal to the minimum listed below). Press Login to access your settings and navigate to Advanced Settings > Admin Password. If you ever find yourself locked out of a Yealink phone, and do not know the admin password, you can quickly reset the phone to Factory Default Settings. ![]() If you have one of the devices listed below we can add it to the AutoDevice system. All devices we sell from January 2020 are supported and come automatically registered to the AutoDevice system. We handle everything from our Network Operations Centre (NoC). ![]() This means you do not have to troubleshoot or log into the device to change settings. Key in the MAC address on your phone's keypad as follows:įor digits 0-9, simply press the corresponding digit on your phone's keypad.įor letters A-F, each letter must be replaced with two or more digit presses.Irish VoIP can now remotely configure, monitor and manage certain devices. It will be a 12 character code consisting of digits 0-9 and letters A-F, looking like this, for example: 000b8200e395 (there is no difference between upper and lower case letters). Wait 15 seconds and device will automatically reboot and restore factory settings.Ĭontact IPFINITY support for the MAC address of your device. Now enter the encoded MAC address (see below on how to encode the MAC address). If you make a mistake, hang up, wait five seconds, and then start again from the beginning.ĭial “ * * *” (press the star key thrice) for the voice prompt.Įnter “99” and wait for the “reset” voice prompt. Here you can see how to Factory reset Grandstream Phones Press the menu button (center button of the directional pad). Using a phone connected to the ATA, pick up the handset and follow the below instructions. All unit settings are restored to factory settings. Insert a pin in this hole, and press for about 7 seconds. Locate a needle-sized hole on the back panel of the gateway unit next to the power connection. : Restore To Factory Using Lcd Menu Restore to factory using LCD menu Please follow the instructions below to reset the phone: 1. ![]() Reset default factory settings following these four (4) steps: When phone is booting, press key 1 + key 9 immediately and hold it until LCD factory reset message or if a password is required. There are two methods for resetting your unit: Method 1: Reset Button During this period, the ATA will be unusable for making or receiving calls so do not perform this process unless you are able to be without phone service for the duration. This process can take up to 10-15 minutes once you have performed the factory reset. If the ATA has been provisioned by IPFINITY it will download its provisioning over the Internet and reprogram itself. This procedure will complete erase and reset your ATA. Do not perform this procedure unless advised by your IPFINITY technical support advisor. ![]()
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