![]() ![]() With Uber, support is always ready at hand, whether it’s through the app, the website or with our 24/7 support team. So, if you have any burning questions about our service or need to resolve an issue, you know who to call. You can also get to us the old-fashioned way by simply calling +27800172956 – our support team will be ready to take care of whatever issue you’re having. Just open the “Help” section and select ‘Call Support’ to be connected to our support team via the app. We operate an Uber support line for riders and drivers 24/7. Of course, you can always contact us directly. ![]() To do this, just sign in to your account and select “ Trip issues and refunds” in the help section (you can also report any other trip issues online from this page). If you left your phone or any other time behind in a ride with a driver, you can also use the website to contact your driver for a lost item. The Uber website also offers a number of guides on how Uber works, explaining how to use the app and its many handy features. Just find the category that matches your issue or just type in a keyword to search for a help page. The online Uber help section provides guides and information on a variety of topics, with dedicated sections for both riders and drivers. Remember, drivers may not answer their phones whilst driving, so you can always opt to send a text message for them to respond to instead. To protect the privacy of drivers on our platform, we don’t feature drivers’ phone numbers directly, but the app will put you in contact. If you’re contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them. If you have just requested a ride, you can tap the bar with your driver’s info at the bottom of the screen and select “Contact”. If you want to discuss the details of a trip, a pickup location or a lost item, it’s easy to call your Uber driver using the Uber app. The answers to these are all available in the app’s support center. You might even want to know how tipping works with Uber drivers. Uber’s in-app help section also offers advice on various rider topics: it tells you how to find a lost item, because we’ve all got a friend who’s constantly leaving their phone or wallet behind after a ride! Maybe your question involves Uber rides to and from the airport, or opening an Uber account for your business. Whether you need to report an issue with your ride, verify a payment problem or change your payment options, you can sort it out there. One way to contact Uber is under the ‘Help’ section in your application, where you’ll find info and answers on various rider-related topics. They use a variety of streamlined, user-friendly support features to make sure that riders can get the help they need, regardless of what the situation is. 01 Al Karama (Canceled) 02 Abu Dhabi 03 Al Ain 04 Dubai 06 Sharjah, Ajman and Umm al-Quwain 07 Ras Al Khaimah 08 Western Region (Liwa, etc.) 09 Fujairah Mobile numbers begin with: 050 cell phones ( Etisalat) 052 cell phones ( Du) 054 cell phones ( Etisalat) (Recently released for public use. ![]() Uber’s support team is not the type that makes you wait for hours on the phone while listening to repetitive music. ![]()
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